DocAI
Home Sign In

Terms of Service

Last Updated: 19/09/2026 By accessing or using DocAI, you agree to these Terms of Service. Please read them carefully before using the service. 1. Using DocAI DocAI provides AI-powered document extraction and automation services that allow users to upload documents, extract structured information, analyze documents, use AI Document Chat, detect duplicates and unusual price changes, and export processed information. You agree to use DocAI only for lawful purposes and in accordance with these Terms. 2. Your Account You may need to create an account to use certain DocAI features. You are responsible for: Providing accurate account information. Keeping your password confidential. Protecting your API keys. All activity performed through your account. Not sharing your account credentials with unauthorized users. You should contact us if you believe your account or API key has been accessed without authorization. 3. Documents and Content You Upload You may upload invoices, receipts, PDFs, images, purchase orders, quotations, and other business documents to DocAI. You remain responsible for the documents and information you submit. You confirm that you have the necessary rights or authorization to upload and process the information contained in your documents. You must not upload or process content that you are not legally permitted to use. 4. AI Processing and Extracted Information DocAI uses artificial intelligence to extract and analyze information from submitted documents. AI processing may produce extracted information, classifications, summaries, analysis, or answers through features such as AI Document Chat. While DocAI is designed to provide useful and accurate results, AI-generated or extracted information may contain errors or omissions. You should review important information before using it for: Accounting Tax reporting Financial decisions Payments Legal matters Business decisions Regulatory submissions DocAI does not replace professional accounting, tax, legal, financial, or other professional advice. 5. Duplicate and Price Anomaly Detection DocAI may identify potential duplicate documents, duplicate invoices, unusual vendor pricing, or significant changes in item prices. These results are provided as alerts or analysis to assist you. They should not be treated as definitive proof of fraud, duplicate payment, incorrect billing, or other wrongdoing. You are responsible for reviewing and verifying these results before taking action. 6. Document History and AI Document Chat Depending on your account and subscription plan, DocAI may provide document history, search, analytics, and AI Document Chat. AI Document Chat uses information available within your DocAI documents and data to answer questions. AI responses may not always be complete or accurate. You should verify important information against the original documents. 7. Exports and Integrations DocAI may provide exports such as: CSV Excel JSON Tally Prime Zoho Books QuickBooks Exported information should be reviewed before being imported into accounting, financial, business, or other systems. You are responsible for verifying exported data and ensuring that it is suitable for your intended use. 8. Plans, Usage Limits, and Features DocAI may provide different subscription plans with different: Monthly document limits File-size limits Features API access Processing capabilities Export options Your access to certain features depends on your active subscription plan. Current plan limits and pricing are displayed on the DocAI website. We may enforce usage limits to protect the service and prevent misuse. Attempting to bypass plan restrictions, document limits, file-size limits, API restrictions, or other technical controls is not permitted. 9. Developer API Eligible plans may provide access to the DocAI Developer API. API users are responsible for: Keeping API keys secure. Preventing unauthorized API access. Using the API within applicable plan limits. Sending only information they are authorized to process. Ensuring their API usage complies with applicable laws. You must not use the API to abuse, overload, disrupt, or attempt to gain unauthorized access to DocAI or its infrastructure. 10. Payments and Subscriptions Paid DocAI plans may require payment according to the pricing displayed on the website. Subscription fees, billing periods, usage limits, and available payment methods will be presented during the applicable purchase or subscription process. Unless otherwise stated, subscription charges are for the selected subscription period. If payment fails or a subscription expires, access to paid features may be restricted or suspended. Any applicable refund policy will be presented separately or during the purchase process. 11. Acceptable Use You agree not to use DocAI to: Break or violate applicable laws. Access another user's account without authorization. Upload content that you do not have permission to process. Attempt to bypass subscription or usage restrictions. Reverse engineer or interfere with the service. Introduce malicious software or code. Attempt to gain unauthorized access to our systems. Abuse the API or other DocAI services. Use the service in a way that could harm DocAI, its users, or its infrastructure. We may restrict or suspend access where we reasonably believe the service is being misused. 12. Intellectual Property The DocAI application, website, software, design, branding, logos, features, and related technology are owned by or licensed to DocAI and are protected by applicable intellectual property laws. You retain your rights to documents and business information that you upload to DocAI. You do not receive ownership of DocAI's software, source code, branding, or underlying technology through your use of the service. 13. Service Availability We work to keep DocAI available and reliable, but we do not guarantee that the service will always be available or uninterrupted. The service may occasionally be unavailable because of: Maintenance Updates Technical problems Hosting or infrastructure issues Security incidents Third-party service interruptions Events outside our reasonable control We may modify, update, suspend, or discontinue features when reasonably necessary. 14. Privacy Your use of DocAI is also subject to our Privacy Policy, which explains how we collect, use, store, and protect information submitted through the service.